Sunday, March 6, 2011

High Cervix, Late Period, Negative Test

Reclameitor Bank Strikes (Part IV: letter marked)


This week has become a certified letter from Banco de Calafell. It appears that the claim put just a month ago has given fruit. Read what it says:

"In connection with the contents of the letter dealt with a claim form from the Generalitat de Catalunya in which we expressed its disappointment over poor service and card lock debit of ownership, having been in contact with our e-payment methods and address of the office, here we present our comments.

[Since we are obliged by law to reply to We had to bother other people in our organization, we hope to be happy]
First, you want to report it, committed to quality service, our organization strives to serve our customers and users with the utmost of care and optimal service. Despite this commitment, it can happen in a timely occasion as the present one, it is not possible to serve our customers as it had been our desire. That's why we offer our sincere apologies for any inconvenience this action may have caused you.

[Most of our employees believe that diligence is a horse-drawn carriage, however, overcame all the evidence Psychometric enable them to manage the bank accounts of others]

We must inform you that, once you send the debit and credit cards to the homes of our customers, if after a while determined not been activated for security reasons our organization proceeds to block them. As we moved his office by mistake, we're the first to wish you had not happened, was not notified of this action.

[Although it is logical to block the cards are not activated to avoid falling into the wrong hands, our e-payment methods believed to be more In so doing fun. In this way, we give the opportunity to branch staff to prove they are human beings that make mistakes like you and me]

We thank you we have sent their considerations, and to know the object of our customers and users on a particular operating allows us to repair any impacts that arise and prevent future recurrence. In this sense, we want to communicate that we have taken his comments to those responsible for our institution, for consideration.

[Do not know how happy that makes me get a complaint like yours. You probably have more things important to do but has decided to make ourselves worthy of their concerns. At present hundreds of professionals of this institution are deeply shocked by the letter and met in a room to see what went wrong]

Hoping that the contents of this letter is worthy of your attention, I appreciate that, again, accept our apologies, while Yours sincerely "
.

[Memories their masters parents]

and signing the director of Customer Service.

It strikes me that the letter been certified, which does not make much more sensitive material such as a credit card. Maybe it into fashion and from now on to customers and users get paid a commission for sending all correspondence certified.

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